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    Negotiations between IT Park Uzbekistan and Helpware on Partnership

     

    As part of the Global Business Services Forum, a meeting took place between the IT Park Uzbekistan delegation and a representative of Helpware, a company specializing in business process outsourcing (BPO), represented by Vice President Egor Bielikov. During the negotiations, the parties discussed potential areas of cooperation, exchanged ideas, and identified prospective projects that could be realized in the near future.

     

    Helpware is a company providing outsourcing and outstaffing services within the realm of customer support and business processes. Founded in 2015, Helpware focuses on delivering high-quality customer service solutions, including support via telephone, chat, and email, alongside data processing and business process management. The company operates 12 offices worldwide, including in the United States, the Philippines, and Romania, which facilitates its provision of 24/7 services in multiple languages.

     

     

    At the meeting, IT Park representatives detailed the advantages of conducting business in Uzbekistan. In particular, the Zero Risk program was presented, which encompasses the provision of office space for companies and assistance in recruiting skilled personnel. Helpware demonstrated significant interest in country's considerable human resources potential, particularly specialists fluent in English, Korean, Japanese, and other foreign languages.  

     

    The negotiations also touched on the conditions for testing a large-scale order in Uzbekistan, requiring technical support specialists proficient in Turkic languages: Kazakh, Turkish, and Azerbaijani. Following the meeting, a decision was made to establish a team of specialists to operate in Uzbekistan on a trial basis. Mr. Belikov committed to providing criteria for the selection of companies to which he will temporarily transfer part of the operational activities until the legal entity is registered in Uzbekistan and personnel are hired.  

     

     

    Egor Bielikov conveyed keen interest for utilizing Uzbekistan's outsourcing potential and commended the benefits extended to IT Park members. It is anticipated that the partnership with Helpware will unveil new opportunities for both parties and significantly contribute to the advancement of Uzbekistan's IT sector. Specifically, it will foster the creation of new job opportunities for specialists with foreign language proficiency. Moreover, a partnership with a major company like Helpware will undoubtedly be noticed, attracting other major foreign companies offering similar services to Uzbekistan.

    Latest news

    11 July 2025

    Audiotele and Telecontact: Fergana Emerging as a Hub for IT Employment Growth

    10 July 2025

    IT Park Uzbekistan strengthens cooperation with member companies and supports business scaling

    10 July 2025

    Instructions issued to ensure quality construction and expedite the development of the IT Park Fergana complex

    09 July 2025

    A modern IT infrastructure is taking shape in Fergana: IT Park branch under construction in “Yangi Oʻzbekiston” residential area

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    11 July 2025

    Audiotele and Telecontact: Fergana Emerging as a Hub for IT Employment Growth

    The Minister of Digital Technologies and the CEO of IT Park got acquainted with the operations of IT Park member companies — Audiotele and Telecontact in Fergana.

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    10 July 2025

    IT Park Uzbekistan strengthens cooperation with member companies and supports business scaling

    Representatives of IT Park Uzbekistan held a series of working meetings with member companies — E-LINE PRESS, LEGALMAX CENTRAL ASIA, FINANCIAL CHAIN CORPORATION, and IONE — during which the prospects for further business development, the implementation of new projects, and projected volumes of export services were thoroughly discussed.

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    10 July 2025

    Instructions issued to ensure quality construction and expedite the development of the IT Park Fergana complex

    Minister of Digital Technologies Sherzod Shermatov visited the construction site of the IT Park Farg‘ona complex, currently under development in the city of Fergana, Fergana Region.

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    09 July 2025

    A modern IT infrastructure is taking shape in Fergana: IT Park branch under construction in “Yangi Oʻzbekiston” residential area

    As part of his visit to Fergana Region, Minister of Digital Technologies Sherzod Shermatov reviewed the construction process of an IT Park branch in the city of Fergana, located within the “Yangi Oʻzbekiston” (Eco-City) residential area.

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    09 July 2025

    An “IT Town” has been inaugurated in Toshloq district of Fergana region

    In accordance with the Resolution of the President of the Republic Uzbekistan dated May 15, 2024, “On the organization of the activities of “IT Towns” aimed at creating additional conditions for training youth in digital technologies and foreign language in the regions”, it has been set to establish one “IT Town” in each region. The official opening ceremony of the “IT Town” complex in Toshloq district of Fergana region, took place. The ceremony was attended by the Minister of Digital Technologies, Sherzod Shermatov, and the Governor of Fergana region, Khayrullo Bozorov.

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    08 July 2025

    ITPU presents a new university concept

    The Open Day of IT Park University was held at the Ministry of Digital Technologies, attracting prospective students, their parents, and those interested in IT education and professional development. More than 100 guests had the opportunity to learn about the university’s academic programs, ask questions regarding admissions, studies, and career prospects, and engage directly with students and representatives from IT companies. The event also featured presentations on bachelor’s and master’s degree programs.

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    07 July 2025

    June Highlights: 58 new exporters and 29 foreign companies joined IT Park

    IT Park Uzbekistan continues to welcome new member companies and foster the development of the country’s export potential. In June 2025, dozens of new companies focused on foreign markets and international collaboration joined the ecosystem.

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    07 July 2025

    Uzbekistan and France strengthen partnership in outsourcing and startup development

    IT Park Uzbekistan hosted a meeting between Abdulakhad Kuchkarov, CEO of IT Park, and Aurelia Bouchez, Ambassador Extraordinary and Plenipotentiary of France to Uzbekistan. The parties discussed expanding cooperation with French companies and startup ecosystems.

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    07 July 2025

    Berlitz and IT Park discuss cooperation in language training for specialists

    IT Park Uzbekistan hosted a meeting between Abdulakhad Kuchkarov, CEO of IT Park, and Fortune Joy F. de Lara, CEO of Berlitz Philippines and Berlitz Uzbekistan. The meeting was also attended by Makhliyo Muksinova, Services Export Development Director at IT Park, along with other representatives from both organizations.

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    03 July 2025

    Korea’s largest BPO company KSJOB.Inc prepares to launch office in Uzbekistan

    Makhliyo Muksinova, Services Export Development Director at IT Park Uzbekistan, held a meeting with representatives of KS JOB Inc.. During the meeting, the company announced the commencement of a pilot recruitment program. In the near future, 30 candidates with a C1-level proficiency in Korean and typing skills of up to 200 characters per minute will be selected to join KS JOB Inc.